If you have a rented car from us that you have taken in for repairs, you are entitled to a replacement vehicle
during the repair in the following cases (i.e., you pay only for one vehicle)
with short-term rentals :
- - with any damage which results in the immobility of the rented vehicle, if you are a client of our partners listed below
- - with any damage which results in the immobility of the rented vehicle, if you have a signed cooperation contract with us
- - during any repair that is not damage and lasts for more than 4 hours. In such a case it is necessary to bring the car to our branch office.
for long-term rentals :
- - when the claim is settled from the mandatory insurance during the repair, subject to the insurance conditions
- - when the claim is settled from a collision damage waiver in the range of five days, subject to the insurance conditions
- - during any repair, if you have a replacement vehicle service included in the rent in the agreed range
The replacement vehicles are provided to the following contractual partners
- leasing companies
- insurance companies
- assistance services
- insurance brokerage companies
- ARVAL CZ s.r.o.
- ŠkoFIN s.r.o.
- Europ Assistance s.r.o.
- AWA 1213 s.r.o.
- BM COMPACT, s.r.o.
- Business Lease
- Česká podnikatelská
- GLOBAL ASSISTANCE a.s.
- ÚAMK a.s.
- CPC poradce, s.r.o.
- SIXT leasing
- Česká pojišťovna, a.s.
- Mondial Assistance s.r.o.
- e-Finance, a.s.